Process Automation and Process Control in Third-Party Management

Process Engine: For 100% compliance in third-party management, the scheduled execution of numerous individual processes is necessary. Examples include event-driven and regular risk analyses, as well as monthly provider management meetings. For many companies, the challenge lies not in executing individual processes but in ensuring completeness, oversight and adherence to deadlines.

IQProcess comes with pre-configured core processes for third-party management.
With just a few clicks, these processes can be initiated and assigned to responsible individuals. An example is the monthly provider management meeting for a major public cloud provider under the responsibility of the provider manager.
Before executing a process instance, participants are notified of upcoming tasks via push notifications. If a process instance is not properly completed (e.g., with required documentation), a tailored escalation workflow is triggered. The same applies in case of missed deadlines.

This approach ensures that all processes essential for compliance within the company are executed as scheduled and on time.

Process Cockpit: A management cockpit provides 100% transparency over all defined compliance-relevant processes. In this context, compliance processes beyond third-party management can also be defined and monitored.

Authorised users can view, among other things, the status, responsibilities and process results. A differentiated permission management system controls access rights and awareness.

Flexible filtering options make it easy to quickly gain an overview of key performance indicators (KPIs) for compliance processes. For example, at the push of a button all overdue or upcoming process instances due within the next week are displayed. Providers who typically fail to meet the required performance quality are immediately flagged. In summary, the Process Engine and Process Cockpit ensure that all mandated compliance processes of a company are executed on time and as intended.